From :
Michelle Sarakofa
182, Blitz Apartemens
New Jersey
To :
Mr. Jason Schmielewski
Customer Service Manager
STARLIGHT Company
New Jersey
21st July, 2010
Ref : Defective Product
Dear Mr. Schmielewski
Last week I had bought the ABC Baking Product, receipt number 180210 from your company on 14th July. I regret to inform you that the product is defective and my numerous verbal complaint to your personel have yielded no results.
I request you to either replace the product with a functioning new product or refund my money within one week.
I have never been let down by any of your products in the past and I look forward to your immediate action on this occasion.
I’m enclosing a copy of the receipt to help you initiate immediate action.
Thank you,
Sincerely,
Michelle Sarakofa